Customer Help

The customer help section is in place to assist NCS Tournament Directors with managing their events. Directors are encouraged to use or modify the information where they find it beneficial and/or relevant to their situations and events. We hope it helps answer questions and offer incite regarding issues and circumstances specific to the tournaments they host. 

It is designed to give you ideas and responses to various questions and/or issues you may be faced with when dealing with your customers, and knowledge on how to manuver specific tasks within the NCS System.

We have included responses to specific questions previously received by customers, as well as contact information for staff members who can answer any questions and provide information and knowledge relevant to your specific situation.

Click the Customer Help Site button below to view all customer help information, questions and responses. You are welcome to copy and paste information, as needed.


Contacts

If you have any ideas that you feel would help others within the organization:

Domingo Castaneda

Email: domingo.castaneda@playncs.com

Tommy Voss

Email: tommy.voss@playncs.com

Who to contact for team insurance questions, field insurance questions, or team claim forms:

Tommy Voss

Email: tommy.voss@playncs.com

Office: 409-351-4904

Who to contact for Risk Management (Background Check) questions:

Tommy Voss

Email: tommy.voss@playncs.com

Office: 409-351-4904

Who to contact if you have someone that wants to become a tournament host or involved with NCS:

Baseball

Rick Melendrez, Sr. can guide them in the right direction. Please leave a phone number so he can reach you:

Email: rick.melendrez@playncs.com

Fastpitch

Tommy Voss can guide them in the right direction. Please leave a phone number so he can reach you:

Email: tommy.voss@playncs.com Office: 409-351-4904

Slowpitch

Jay Zetz or JP Morgan can guide them in the right direction. Please leave a phone number for Jay or JP to reach you.

Jay Zetz

Email: jay.zetz@playncs.com

Dani Luzzatti

Email: jp.morgan.aws@gmail.com